Q.Are your prices per vehicle or per person?
A: All prices are per vehicle.
Q: What are your hidden charges?
A: None. The price we give you is the full price you pay. Credit card surcharges, if any, are shown up front before you book online.
Q. What happens if my flight is delayed?
A. Your driver will be kept aware of your flight's arrival time and will be waiting to pick you up whenever your flight does arrive. All at no extra charge.
Q. How do you use my scheduled airline arrival time to calculate my pick-up time?
A. When you make your airport transfer booking, you will supply us with your flight number and your flight’s scheduled arrival time. From here, we track your flight in "real time" so that whether your plane is on-time, early or late; we are aware of your flight status and will meet you based on your actual arrival time. We also factor in time you’ will need to collect your luggage at baggage reclaim.
Q. How can i find you at the Airport ?
A.Your driver will be waiting for you in the arrivals holding a sign with the passengers name, the arrivals is located after the baggage and customs area.
Q. If I can not find my driver what should I do ?
A.In the unlikely event that you cannot locate your driver,he will call your mobile phone. If this should happen please keep your mobile phone switched on when it is safe to do so in the airport. You can also call our office using the emergency number on your reservation form.
Q. I have lots of luggage, will there be room?
A. Each passenger has an allowance of one suitcase or similar and one hand baggage. If you are bringing a bike or golf clubs please mention this on the quotation form to ensure that a suitable vehicle is supplied. A larger vehicle will not necessarily be more expensive.
Q. Can I have a receipt?
A. Yes, your driver will be able to provide you with a receipt. If you are traveling on business and need a tax invoice, please let us know in advance.
Q: Can I cancel my booking?
A: Yes - please refer to our
terms and conditions
.
Q. Can I book for more than 4 passengers?
A: Yes it is possible for us to cater for larger groups of more than 4 passengers. Please call us to enquire 0845 226 1014 or complete our Transfer Booking Form for a fixed price..
Q: What types of vehicles do you use?
A: We have a range of vehicles ranging from Standard and Executive Saloons, Estates, MPV's and MPV+ vehicles which can cater for up to 8 passengers plus larger coaches.
Q. What happens if I cancel my trip?
A. You can cancel your booking at any time. A full refund will be given. For exact details, please check our
terms and conditions.
Q. What does the price include?
A. one-way price will include a single journey, either from your arrival airport, to your accommodation or from your accommodation to your departure airport.
A return booking includes both the arrival and departure transfer from airport to accommodation upon arrival and from accommodation to airport on departure.
Unless stated otherwise, individual taxis will accommodate up to four passengers.
All petrol costs and any road toll charges are included in the price.
Q: Can I pay in cash?
A:Yes, please pay the driver in Pounds Sterling (£) at the end of the journey,but we do require a credit/debit card to secure the booking.
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Any journey cancelled less than 24 hours prior to booked time may result in a charge to the customer’s credit/debit card. The amount to be charged in such situation will be determined by Airport Transfers Yorkshire depending on the pick up distance/place/parking or other charges.
Any journey cancelled more than 24 hours prior to the booked time, the payment will be fully refunded to the customer's debit/credit card.
Safety, Punctuality, Comfort and Discretion Assured..
Yes, safety, punctuality, comfort and discretion are the standards that we work to. We are proud of the fact that 83% of our business is via repeat business and recommendations.
The days of overpriced and outdated "chauffeur" services are now a thing of the past.
Our clients are provided with a safe, punctual, comfortable, discreet and competitive airport transfer for their business and pleasure journeys. We have proved to be a reliable service provider to large corporate accounts to transfers for holidays and leisure..
Airport Transfers Yorkshire Offer You A Range Of Services Including...
- Meet & Greet Service
- Transfer To or From The Airport
- From or To Anywhere In The UK
- Transfers To Other Airports, Cruise Ports And Any City Destinations
- Golfing & Sporting Events
- Travel Tours
- Corporate Travel
- UK & Worldwide Courier Service.
AXI SAFETY - Safer Taxi journey campaign
Many people fall victim to using unlicensed cabs that can be found touting the
Streets Stations
and Airports and now crawl the internet for business, with our free and easy service we are hoping to put a stop this and help make your journey safe.
Never - Ever get into an unlicensed taxi. It could save you some money, but it could cost you a whole lot more, for "ADDED EXTRAS".
All companies MUST abide by
UK
laws, and be a registered taxi or private hire company's - NO EXCEPTIONS and no matter what they say they must be licensed by the authorities.
Never take the answer "We are exempt because we are an executive service" this is no excuse
, they
must be licensed by law.
Remember:If they are not licensed - they are
NOT insured to carry passengers.
Ask for the name licensing authority and the operators license number. Ring the licensing authority to ensure it is a bona fide company.
Unlicensed taxis and chauffeur services are extremely unlikely to be insured, private hire cars are not insured unless pre booked.
Make sure the taxi or private hire vehicle or chauffeur services you are getting into is the taxi your ordered. If the authorities at the airport or the Police en route and they find your driver is illegal, they will terminate your journey and you will need to make your own way to your destination.
If you are alone text the vehicle and driver details to a friend.
BE AWARE AT ALL TIMES
Need More Assistance With Your Airport Transfer?...
Call free 0800 612 3534
Outside The UK Call +44(0)845 226 1014
Guaranteed at least 40 - 60% saving on
Manchester Airport and Leeds Bradford Airport taxi prices